What's your growth archetype?
Complexity impacts every organization, in different ways and with different solutions to nurture productivity, morale, revenue, and, ultimately, growth. We’ve identified four unique styles in which people fight complexity:
Resilient trusty roots who endure complexities so the broader organization can grow. Optimistic canopy builders who provide the cover for growth to flourish. Battle-worn green shoots who see the potential underneath the complexity. And the sun seekers who look to the future with confidence and optimism.
Complexity is stalling morale and growth
Based on a global survey of 700 professionals across IT, customer experience, finance, and operations, the study highlights three areas where complexity causes the most damage to a business: revenue, employee productivity, and morale.
“Technology should empower people, not overwhelm them. When companies unify systems and processes, taking a people-first approach to eliminate complexity, teams can focus on what matters: building relationships that keep customers happy and businesses growing.”
Mika Yamamoto
Chief Customer and Marketing Officer, Freshworks