As organizations shift back to in-person work or implement hybrid or fully remote policies, the need for modern content services and collaboration technology has grown. The complexities of a dispersed workforce underscore the need for a central repository that enables users to maintain productivity while reducing security risks typically associated with telecommuting.
Nucleus interviewed content management users and found that collaboration, automation, and security continue to be the primary value-driving factors of CSC deployment. However, demand for collaboration capabilities has surpassed that for security and compliance functionality.